Shipping: 4Low Soap Company will pack and ship all orders as soon as possible - usually within 24 to 72 hours. In some cases due to production delays, complications, weather events and other unforeseen circumstances, your order may not be shipped for up to 10 business days. Custom Order soaps are subject to normal production and curing times, which can vary from two to eight weeks. 4Low Soap Company is not responsible for any damage or loss in shipping due to mishandling, delay, temperature extremes, theft or loss. If you would like your soaps cold packed and shipped in a manner other than via ground, please contact us directly for a quote. For bulk orders more than 200 bars, please contact us directly for a quote.
Returns: 4Low Soap Company accepts returns due to manufacturer production defects only for 15 days And for store credit only. Defects do not include variations in color, scent intensity, small scratches, or normal visual variations due to incomplete gelling or the formation of a rind or deposits of soda ash on the surface of the soap. Each soap batch is unique and no two bars will look exactly alike. Photos of products are representative only. In case of any issues or concerns with your order, please contact us immediately.